Virtue
movement co.

After months of trying to find a suitable SEN gymnastics centre for my son I could not have been more impressed with Virtue! No only do they offer a superbly well equipped and clean environment, their staff genuinely understand neurodiverse children and went to such effort to interact with my son which was really heart-warming. So many places claim they run SEN sessions - but if you want a real SEN Session look no further than Kara and her amazing team!! Thank you Virtue - we will be back!!

Jade Evers |

I am told today that not all parkour classes need a T shirt, recent posts on their social media page for example in July of great athletes are not in a required T shirt. But, the policy page states it is needed for all members. Very confusing to understand and you are kicked out for asking questions... Without any verbal warning, my son's parkour membership was cancelled, causing him great upset. Why? I had given feedback on processes that were not clear in terms of payments needed or how to buy the uniform when attending the club and the office closed. Expressing dissatisfaction seems to cause great sensitivity and it is against policy to use words like - "money grabbing" and "diabolical". For 18 months there was no mention of needing to buy a T shirt (just in policy small print that was not discussed). Then, just as they started asking for it, a lead longstanding instructor (Nathan) mysteriously "left" - causing upset and disappointment for many kids. It meant my son was not sure if he wanted to stay, but nevertheless, after several attempts to buy a T shirt, when my son was not in one last week, he was segregated from the class and made to feel very anxious about what was happening. Whilst made to wait to be "talked to", he texted me. He was nervous that he was about to be sent out of the club and I was not there to pick him up. When I spoke to them about how wrong his treatment was, this is not supposed to be school after all, the club owner's response was dismissive. She actually stated that his anxiety was due to me not picking up the texts! No consideration at all to the way in which her "executive manager" had treated him, and how this made him feel. The instructors (the genuine parkour instructors rather than other general gym instructors), and the facilities are great, but it is a very dogmatic environment in which you are not allowed to ask any questions, and if you fall out of line by asking, your child is punished. The owner and "executive manager" just want to talk at you, rather than listen - and when you try to talk, you are called "rude". Very much - "this is my club" so put up or shut up. Most ironically, they express how much they like him, how talented he is, and how they wish the best for him. But refuse to give another chance. They say 2000 people have bought the uniform, I guess they don't need the money. I get it for gymnasts, or for external competing, but a T shirt - really - health and safety - seriously?? If anyone ever finds out why a T shirt is part of health and safety for parkour, just on certain nights of the week depending on what you class you are in, please let me know. response to Kara: Your management response says it all :-) My "pleas" were for a resonable response for my son's benefit as he is the innocent victim here. You clearly believe that that "staff welfare" is managed by kicking customers out if they use extreme language like "money grabbing" or "diabolical"?! Let's be clear, as you feel the need to refer to the previous 5 star rating that clearly indicated it was for the excellent parkour instructors - never management. It is insincere to show such care and respect for my son when you have kicked him out without any discussion or warning. The policies were not broken as discussed - I tried to buy a T shirt but the office was closed/staff could not help, and asking why my son had been upset by your executive manager by being segregated is no more "rude" (as you claim) than him being treated like that in the first place - his welfare is clearly not a concern by you or your executive manager. "A large number of policies had been broken" - yet you cannot evidence one. This is the way you choose to run your business, but do not claim that you have a child's interest at heart or are apologetic in any way. It is very insincere. if it were the case, you would have not dismissed his anxiety at being segregated and confused as to what was happening, recognised my concern at him being treated in a disciminatory way. Certainly not parkour freedom of movement and expression!

Karen Cripps |

My Daughter loves it here. Instructors do a great job and have really helped her confidence.

Barry Mayes |

I cannot recommend Virtue Gymnastics highly enough. The team have always been excellent with their communication, extremely friendly and approachable and my daughter has loved every single second of her classes. Their adaptability and communication throughout the pandemic has been outstanding. At a time when our children have been going through so much turmoil and missing out on many opportunities, the chance for them to have some kind of normality by attending gym class (in person or via Zoom) has been absolutely vital. The coaches always make the sessions fun and engaging and my daughter is making great progress. Thank you Virtue Gymnastics

Sam Coates |

My daughter has been attending Virtue since she was 3 and will be 7 next week. She absolutely loves every session. All of the coaches are amazing and they have all built up good relationships with all of the children. Virtue have been great this last year during lockdown and adapting to online classes, working on confidence within themselves as well as key skills. They have provided baking sessions, mini competitions, games sessions and lots of fun during these difficult times.

Joanna Fuller |